FAQs

Below you can find some of the most frequently asked questions regarding our services. Just click on the question you want answer for and resolves all your queries with just a click of the mouse.

Don’t worry as we offer a wait time of 60 minutes. The delays can be emerged at any time and we at Limofahr understands this and hence our drivers always track your train or flight by their numbers which you provide during the booking session and this way the driver can reschedule the pickup time. If there is a condition that your pickup has been delayed for a very long time and the driver isn’t able to wait then we will contact you and provide you an alternative solution.

After you have booked a ride, the credit card is charged within 24 or 48 hours. Once the ride has been booked we reserve the funds on your credit card with a pre-authorization. But if you wish to cancel a ride without any cost charged, then authorization will get reversed automatically and the credit card will not be charged.

Our pricing includes all taxes, gratuities and fees and the pricing done as per vehicle.

The maximum number of passengers who can travel are highlighted under each class type in the fleet service section.

It’s simple just enter your e-mail address and then tap “Forgot Password”. A link to reset your password will be sent to your e-mail id. Just click the link in the e-mail and change your password. The password will be updated and you can use the new password. If your password hasn’t been updated then contact the support at [email protected]

First sign in to your account if you are not signed in. When you are signed in then you can go to “Edit Profile” and then you can change the e-mail address, name, phone number and password.

You can inform or ask at the local lost property department and the driver will submit any items left by you in the taxi there at the lost-property department at the end of their shift.

If your address is not correct, then we are there to help you. Just send an e-mail at [email protected] mentioning your incorrect address and the correct address and your address will be updated in the system as soon as possible.